Terms&Conditions

General information
These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the Terms and Conditions set out below.
This Website is created, administered and controlled by cosmeticwork.shop. The Website is governed by the laws of Australia although you may have additional rights under your local law if you are purchasing as a consumer. cosmeticwork.shop reserves the right to alter these Terms and Conditions from time to time without prior notification. The contract will be concluded in English.
The Website may only be used for lawful purposes. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.
Before you place an order, if you have any questions relating to these terms and conditions please contact our Customer Service Team.
The Personal Information which you are required to provide when you register as a Customer should be true, accurate, current and complete in all respects; and you must;
Notify us immediately of any changes to the Personal Information by contacting our Customer Service Team via e-mail.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.
We reserve the right to:
    •    Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.
    •    and/or
    •    Change the Terms and Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed.

Product Descriptions
Each product purchased is sold subject to its Product Description. If you are not satisfied with the item you have ordered, we offer a no quibble 10 day money back guarantee on all products. Please see our return policy.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system.

Making an Order
All communication to you from cosmeticwork.shop will be addressed to your email address as supplied when you register. If you do not receive a confirmation email after registering or placing an order please contact us immediately. cosmeticwork.shop will not be responsible if you should fail to receive emails sent to the email address you provide when you register.
cosmeticwork.shop reserves the right to restrict the number of items available for sale to any individual Customer.
Normally orders may take 2-3 days to be dispatched.The received times depends on the shipping country.

Payment
We accept Visa , MasterCard and JCB currently.
We do not hold any credit card details. All payments are processed securely through our approved payment provider's website.
We do not sell products to children, if you are under 18 you may use cosmeticwork.shop, but all orders must be made by your parent or guardian.

Returns Policy
All products purchased through this website are covered by our 10 day no quibble guarantee. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product(s) to us within 10 days of receiving your order and we will refund you. Please include a brief letter including your name and address and an explanation as to why you are returning the item(s). For our returns address and further information please contact us at : services@cosmeticwork.shop
Your statutory rights are not affected.
For reasons of hygiene & safety, we cannot refund or exchange any products that have been removed from the original wrapping or show any signs of having been used.

Rights of Cancellation
You are entitled to cancel your online order or phone order before it is dispatched.
If you realize you have made a mistake when ordering, please try to contact us as soon as you can by email at services@cosmeticwork.shop(with the word "Cancel" present in the subject line).
If your order has already left our warehouse and you decide to cancel, we will not support to cancel the order but you have rights to return it when receiving.While you will undertake the original postage as well as the returned postage. And we will also not refund or exchange any products that have been removed from the original wrapping or show any signs of having been used.
We will refund to the original payment method used to place the order (without the original postage )and provide you with our returns address so you can return the goods to us at your expense. Please note, we reserve the right to await receipt of the returned goods, before issuing your refund.

Faulty, Damaged or Incorrect Item Received
We will always do our best to ensure that your product(s) arrive correctly and in perfect condition. However, occasionally mistakes do occur and we will do our utmost to resolve them quickly. Please check your product(s) on receipt and report any issues to us as soon as possible. Product(s) received faulty, damaged or incorrect may be returned to us for a full refund including any postage paid.
As a consumer, you have legal rights in relation to product(s) that are faulty, received damaged or not as described.

Links
To provide increased value to our Customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, not for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
Security and Privacy
cosmeticwork.shop respects your privacy and only collects the information necessary to facilitate the delivery of our products to our Customers. All information is kept confidential and secured. We may periodically send emails to our Customers informing them of updates to our services.
Our Website has security measures in place to protect the loss, misuse and alteration of the information under our control. Certain areas of our site use industry standard SSL to encrypt sensitive data, such as your billing address details. We record IP address of persons submitting orders to aid fraud prevention and will disclose any information necessary to fully co-operate with law enforcement authorities in investigating suspected lawbreakers.
We collect Contact and Delivery information (e.g. name, billing address, delivery address and email address) The Customer's Contact and Delivery information is used to get in touch with the Customer when necessary and to supply products as ordered. For your added security all payment pages are hosted and processed which means that we don't hold records of your credit card details.
cosmeticwork.shop may amend this policy from time to time.
Should you wish to close your account, please contact our Customer Services Team on services@cosmeticwork.shop who will be happy to organize this. Once you cancel your account you will no longer be able to shop online or receive e-mails from us.
You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our Customer Service Team immediately by emailing services@cosmeticwork.shop.

Affiliates
cosmeticwork.shop is not responsible for the content of external Internet sites.
If you own or operate a website then you can apply to join our affiliate program to receive commission on sales generated by your visitors to our site.
Intellectual Property Rights
The cosmeticwork.shop logo, page headers, custom graphics and button icons are the property of cosmeticwork.shop and may not be used in connection with any product or service that is not offered by cosmeticwork.shop in any manner that is likely to cause confusion amongst our Customers, or discredit cosmeticwork.shop.